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FAQ
Questions guests ask
Not here? Call us, there is always someone at the desk.
Booking & cancellation
Why book direct?
Can I cancel free of charge?
Do I have to pay in advance?
Do I get an instant confirmation?
Can I book a group?
Arrival & departure
What time is check-in?
Can I arrive earlier or leave later?
Can I leave my luggage?
Rooms
Which rooms overlook the pitch?
Are there family rooms?
Is there air conditioning?
Are the rooms non-smoking?
Facilities
Is wellness included in the room rate?
Wellness
Is there wifi?
Can I hold a meeting here?
Can I rent a bicycle?
Parking & getting here
Is parking free?
How far is the station?
How far is the centre?
Matchday
Do you sell match tickets?
Can I park on a matchday?
Is it noisy during a match?
Breakfast
& restaurants
What time is breakfast?
Breakfast
Can I have dinner here?
Do you cater for allergies?
Call us
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